Panambulai Building Lt. 2, Jl. Telekomunikasi - Stone Fruit Canal, Bandung, 40257, Indonesia

MONTHLY REPORT IV - 2020

Laporan Laya nan pengguna digunakan sebagai pedoman bagi penanganan dan tindak lanjut keluhan pengguna jasa layanan terkait dengan layanan yang diberikan Telkom University. Service users are all those who benefit from the services provided by Telkom University directly, namely students, lecturer, and officials. The main media grievance is the application ticketing di iGracias. Other media such as email, telephone, short message, and social media are included in the calculation.

Tabel berikut menjelaskan laporan service desk untuk periode Oktober– Desember 2020

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