Panambulai Building Lt. 2, Jl. Telekomunikasi - Stone Fruit Canal, Bandung, 40257, Indonesia

Target Service Management System

  1. The measurement results are system availability 97% every year.
  2. Internet capacity with minimal bandwidth ratio per student KBPM >= 0,75.
  3. Complaints against attendance system solution services, maximum 3 working day (minimal 96%).
  4. Completion of the development of appropriate information systems strategic plan or requirement (minimal 93%)

Quality Goals Center for Information Technology Services Management

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