Panambulai Building Lt. 2, Jl. Telekomunikasi - Stone Fruit Canal, Bandung, 40257, Indonesia

INTEGRATED MANAGEMENT SYSTEM

SISTEM MANAJEMEN TERINTEGRASI DIREKTORAT PUSAT TEKNOLOGI INFORMASI

We are committed to complete information technology services at the University by adhering to the following principles :

  • Guarantee the availability on the use of information technology services according to expectations of service users.
  • Guaranteeing the resource capacity of information technology services to meet the needs of service users.
  • Assuring handling the disruption of information technology services in accordance with the agreed time with service users.
  • Ensure the fulfillment of the demand for information technology services in accordance with the agreed time with service users.

In an effort to implement the principles of the service delivery, Direktorat Pusat Teknologi Informasi akan mengkomunikasikan pelaksanaan operasional sistem manajemen layanan berbasis ISO 20000-1:2018 to stakeholders
IMS Plan Rev 28 JAN 2021

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